Domestic Shipping (Israel)
Please allow up to 1-2 business days for order processing and verification and additional 1-2 business days for delivery. Business days do not include Fridays, Saturdays, or holidays. Prices displayed on the website include taxes.
International Shipping
The Plug orders ships over the course 1-2 business days after an order has been processed/verified by our team. As every order is unique, shipping costs will vary depending on the size, weight, and destination of your chosen items.
All relevant delivery options available for your order and to your destination will be displayed at checkout.
Shipping Times:
DHL EXPRESS:
Europe and USA: delivery within 2-4 days.
Rest of the world: delivery within 2-5 days.
DHL STANDARD:
Europe: delivery within 10-14 days
USA: within 6-10 days
Rest of the world: delivery within 12-16 days.
Cancellations
We ship orders as quickly as possible. please contact Customer Service as soon as possible to cancel or make any changes to an order.
Duties and Taxes
you may be charged customs or import tax. The Plug is not responsible for import duty or customs tax, and this is solely the responsibility of the buyer.
Items to be returned or exchanged must be returned in perfect, unworn, new condition unopened with all original tags attached. Note that you must ship the item back to us within 14 calendar days from the date you received the product.
for more information please click the link The Plug Return Center.
